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Terms of sale
Terms of sale
Elena Ferrer offers you an online shopping service that will allow you to purchase some of the items available from your device. We invite you to review the general conditions of sale that regulate the purchase of products through the website https://actos.store. If you have any questions about them, you can contact us at the following email: hello@actos.store
Before contracting any of the Services offered, please read carefully the Contracting Conditions that regulate the provision of the Service you want, as well as the rates applicable in each case. For any additional information or clarification regarding the content of the Contracting Conditions, please do not hesitate to contact us, you can consult our contact details in the “Contact” section.
Our details
The following conditions regulate the sale of the products presented on this website by the
entity:
Elena Ferrer (hereinafter, ACTOS) located at Paseo de la habana, 23, bajo 5, 28036, Madrid.
Product information
You acknowledge our full ownership of any and all intellectual property rights in any
products, materials or content contained on the Website.
Special offers, promotions or discounts are valid until the date indicated or while stocks last.
ACTOS makes every effort to ensure that the information contained on the Website is
complete, true and correct. If there is an error in any information, ACTOS will proceed to
rectify it.
Purchasing procedure
The items you wish to purchase must be selected and added to the shopping bag by clicking on the corresponding icon.
The shopping bag will contain the reference of the selected article, its price (taxes included). The price expressed does not include shipping, the rates of which will vary according to the shipping method selected.
Your personal data will be processed in accordance with the principles of transparency, purpose limitation, data minimisation, accuracy, integrity and confidentiality, as well as respecting the other obligations and guarantees established in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and in Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights. You can consult the complete privacy policy in the Privacy Policy section.
ACTOS reminds you that you must provide accurate personal data in order to avoid confusion or incidents in the delivery of the purchased item.
Before placing the order, the customer will be presented with a summary of the order identifying the product(s) added to the shopping bag, their total price (including transport and taxes) with each of the items broken down and the shipping details of the order, so that the customer can confirm the order by clicking on the button with the expression ‘Confirm payment’.
If before confirming the payment you detect an error in your order, you can modify any detail of it by clicking on the ‘Edit’ or ‘Delete’ button. If you detect an error in your order once the payment process has been completed, please contact us.
Once the order has been placed, the order number will be communicated through the Website itself so that the customer can, at any time and from their device, track the order.
Receipt of the order acknowledgement does not constitute acceptance of the order by ACTOS. The customer’s order constitutes an offer to ACTOS to purchase the product. All orders are subject to acceptance of the order by ACTOS.
ACTOS is not obliged to accept the order and may, at its discretion, refuse to accept the order. The customer, however, acknowledges that by clicking on the ‘Confirm payment’ button, he/she acquires the obligation to pay for the product when ACTOS accepts the order. The contract between the Client and ACTOS in relation to the product ordered shall be deemed to be concluded when ACTOS sends the Client its Confirmation. The Contract shall only relate to the product which has been credited in the Confirmation. ACTOS shall not be obliged to supply any product that has not been confirmed.
Product availability
All orders are subject to product availability. If it is not possible to have such availability, the customer will be notified immediately.
In addition, the amount of the item charged and not
shipped will be credited to the customer in the following days, by the same means of payment used in the purchase.
Right not to accept an order
ACTOS may cancel any Confirmed order or not accept an order placed for the following
reasons:
1. In the event of a technical error and/or a typographical error in the prices or in the other
details of the products contained on the Website when the order was placed.
2. Due to lack of availability as described in the previous point.
3. When the security systems indicate that the order could be fraudulent.
4. When there are reasons that indicate that the customer is a minor.
5. When ACTOS has not been able to deliver the order to the address provided by the customer.
6. When there is a computer attack, virus or any event beyond the reasonable control (force majeure) of ACTOS.
In such cases, ACTOS will refund in full the amounts that have been paid.
